Customer Intelligence Analist Retail
RetailSonar is a fast-growing SAAS company specializing in geomarketing for large retail and service companies. RetailSonar has offices already in 4 countries (Belgium, The Netherlands, France, Germany) and is technologically readiness for further scaling up toward European market leadership. Therefore we are looking for a Customer Intelligence Analyst to join our colleagues in our offices in Ghent (BE), Utrecht (NL), Paris (FR) or Hamburg (DE).
Our unique RetailSonar platform is fed by state of the art AI technology and up-to-date marketdata, which is the base of our very accurate performance prediction.
RetailSonar is looking for suitable candidates to join its existing team of Customer Intelligence Analysts.
Your future colleagues have a great affinity with big data, data processing and predictive modelling. Our employees are true multitaskers: they work simultaneously on multiple projects at major retailers and service providers.
Your responsibilities:
- Your daily tasks include validating and analysing customer data, platform configuration and building powerful predictive models.
- You maintain frequent contact with the customers you work for.
- Customer satisfaction is our number one priority. We achieve this by delivering high-quality end results and going the extra mile. Our analysts rise to any challenge and dare to think out-of-the-box.
Moreover, our employees are real team players: together, they always succeed in communicating the most important conclusions and insights to the client in a structured manner. Constructive feedback is important to us and we help each other to get the best out of ourselves. Every day again!
About you:
- Preferably, you hold an master's degree in technical/economical or business area which is complemented by a master's degree in data technology (e.g. Data Science, Data Analytics, Business Informatics)
- A first experience in a data driven position is a strong plus
- You have a sharp, analytical mind
- You have a passion for data processing (SQL, Excel, Access, SAS, ...)
- You have enough courage, enthusiasm, persuasiveness and a corresponding language skill (local language + English) to speak to the highest management at our (international) customers
- A strong backbone that enables you to transform stressful situations into positive energy
- A real team player who can also work well independently
What we have to offer:
- A varied position with a steep and challenging learning curve in a particularly innovative and extremely exciting field within retail: geomarketing & customer intelligence.
- A competitive salary package that is topped off every semester by a team bonus and individual bonus that encourage you to get the most out of yourself and your team.
- The opportunity to be part of a young, close-knit and highly driven international team that enthusiastically builds successful, ground-breaking solutions.
- A committed and personal organisation that values a good work-life balance.
- A very personal coaching program that offers you ample opportunity to further explore your own interests.
- The opportunity to work with executives and experts from the largest retail companies and governments. The ideal way to broaden your world.
- Regular team events and trips to Belgium and beyond.