WEBINAR | The Future of Retail

We end this turbulent retail year with an inspiring free webinar on Tuesday December 8, in collaboration with innovation agency Nexxworks (Steven Van Belleghem, Peter Hinssen, Rik Vera,...).

'The future of retail' is all about seamlessly integrating online & offline interactions, the smart use of data, personalized customer journeys, and the eternal battle between local chains and internet giants such as Amazon and Alibaba.

On the program

RetailSonar-colleague Pieter-Jan De Smet dives into the data once more and provides an overview of the latest trends & shifts in customer behavior, locations, store turnover, and online shopping. What did we learn from this corona period and what's the impact on your (location) strategy for 2021?

Mirko Wormuth is one of the most prominent Chinese retail experts, living in Beijing for over 20 years and sharing his real-time digital experiences on December 8th. What is the success story of new business models such as Freshippo, Alibaba's high tech supermarket & Pinduoduo, a dynamic social shopping experience?

The interactive session is led by two innovation experts:

• Joren Lemiegre (Innovation Program Manager - Nexxworks). During the Nexxworks study trips, Joren continuously comes face-to-face with innovation in Silicon Valley & China, among others.
• Martijn Martens (Retail Analyst - Gondola): from A.I. to circular economy, Martijn's insights are one of the driving forces behind the Gondola Academy.

What can you expect?

• Data-driven analysis of the retail year 2020
• Groundbreaking new visions about the future of retail that open your eyes.
• The most progressive Chinese retail initiatives
• Intriguing in-depth panel discussion fueled by your questions!

Due to its international character, this webinar will be presented in English.